Shipping

How We Ship

Shipping methods for the contiguous USA :
**Adult signature required on all live axle kits, engines and orders over $300.00.
* Certain bulk items and large unit purchases, such as go kart kits may not be eligible for free shipping offers.
* Free Shipping offers can take 1 to 3 business days to process and 5 to 10 additional days to arrive.
* * If you have a need for the product by a certain date, we recommend you choose to Upgrade to your Shipping Method at checkout
 
Listed shipping charges are for shipments for the U.S. and Canada.
* Shipments to all other countries will incur additional shipping charges, call for a quote.
* Parts are shipped via Fedex or USPS to your address.
* Fedex shipments require a street address.
* You must include a complete address.
* Your order will not be shipped without a full address.
* We strive for same day shipping Monday thru Friday - When possible, no guarantees
* Standard business delivery is Monday - Friday
* FedEx home delivery is Monday - Saturday
* Travel days do not  include weekends or holidays ( ex.  next day shipment ship Fri. and delivers on Mon.)

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INTERNATIONAL ORDERS

All import duties and taxes that your country applies to purchases are the responsibility of the receiving customer. Please be aware of these charges before you order. Our shipping quote does not include these charges.  If you refuse or send back the package, unfortunately the package will be destroyed and the order will not be refunded due to the high cost of paying return duties and taxes. 

Free Shipping offers DO NOT apply to International shipments.

We only use Fedex for shipping International orders.

Due to the increased risk of fraudulent activity, we may have to ask for further information for your order. Please include a valid email address and telephone number with your order.

Due to the high cost of shipping to International locations, we recommend calling or emailing us with any questions you may have about the product and it's sizing. Unfortunately, due to the high cost of shipping, International orders are NOT eligible for returns or exchanges.

Order Cancellations, Refusals, and Address Changes

Requests must be made by phone or email. We will do our best to cancel orders but but no guarantees.

If GoPowerSports.com sends the correct items to the address on order and it is refused by the customer, all shipping charges to and from the customer will be deducted from the refund. This includes all shipping charges for any items advertising Free Shipping.

If you find yourself in a special circumstance that requires you to refuse a package, please contact us first for approval.

Adding Additional Items to a Previous Order

We cannot guarantee that requests to add items to previous order will ship with the original order. We will make every attempt to do so but we cannot guarantee it. Additional shipping charges will apply. 

If You Input The Wrong Ship To Address

Be sure to double check your shipping information once you get your order confirmation email.

Unfortunately, every carrier charges additional amounts to either redirect or reship packages due to incorrect addresses. If you omit the correct street address, apartment number, PO box, zip code, etc. we have no choice but to pass on the additional charges to you for the additional cost. This can range from $5 to $35 depending upon the region and the reason. Please contact us as soon as possible if you have entered the wrong address on the order.

Back Orders

Despite our best efforts, particularly popular items can sell out and when this is the case, we will inform you of the expected earliest delivery date. Please inform us should you wish to cancel back order at any time you will receive a full refund.

Return Guidelines
No returns on Electrical items, Build Your Own Tire Assembly and Performance Parts.

  1. Click Here to request an RMA from your Completed Orders section in the My Account section.
  2. The item(s) must be returned within 30 days of the order date, over 45 days we will not accept return.
  3. Include the original receipt or a copy of receipt with the returned merchandise.
  4. The item(s) must be returned without being used / mounted or damaged in any way, must be in new condition in original packaging.
  5. Send the return items PREPAID to our warehouse at:
  6. Customer is responsible for shipping charges both ways, ( actual shipping charges on orders shipped free shipping).
  7. All returns will be charged a 15% restocking fee if returned within the 30 day period, if between 30 and 45 days a 25% restock fee will incur.
  8. We do not exchange parts, any parts that are eligible for return can be sent back for a refund.

GoPowerSports.com
Returns Department

1016 Katy Rd
Ft Worth, TX 76244